FAQ's

Yes, you can increase the level of your membership package to the next tier up at any time. Any money you have paid will be discounted off the amount based on the number of days you have had the membership.

Please use the contact form and get in touch and we will be glad to assist you.

Your business has come to our attention as it is well known in the industry. We have taken the time to add your organisation to our directory to help assist school locate you.

You will need to create an account or login if you have one already and then visit your dashboard.

Once you have created your account you can invite other users in your organization to have their own accounts. They will receive an email with an invite link. They are then free to create their own password to login. There is no charge or additional fee per user. We do not support sharing personal email addresses and passwords with others so please use this feature if you wish others to login.

We support VISA, Mastercard and America Express. If you would like to pay using a different method then please contact us.

We currently only support US Dollars (USD) as this is generally the standard currency when dealing with international schools and suppliers.

Nope! All fees and tax’s are included within the price

Yes! Please contact us directly if you wish to pay in a different way

All charges will be from Schoolserve.com

The site is hosted in a very secure Microsoft data center. All data sent between the website and the servers are over a secure SSL connection and the site has been fully security tested by our in-house teams and externally by a specialist certified security testing agency.

You do not have to log out, but it is recommended that you do. Don’t worry however if you forget as the site will automatically log you out after a period.

No. The site is fully secure and we do not expose full account details through the website.

Yes! There is no limit

Please use the ‘Forgotten Password’ link on the login screen and follow the instructions.

Like many sites, we save a secure token in a cookie on your browser that allows us to log you in. If you return within 14 days you will automatically be logged in. If you do not wish for this to happen, please ensure you logout when you have finished.

If you are a school or educational institute you can list tenders on our site for free, you simply just need to create a free account with us and setup your profile.

You will need to create a paid account and simply go to the tender section in the menu.

In a similar way too many review sites online, we allow open and non-censored reviews from customers who have done business with you. These are not edited or adjusted by us (except for removing explicit or offensive words). All reviews must be posted adhering to our review policy.

Simply create an account with us, setup your basic profile and leave an honest and constructive review following the terms of our review policy.

Unfortunately, reviews are subjective and we will not remove or edit a review based on this. We will however investigate and possibly take further action if a review breaches our review policy terms.

Absolutely. Please contract us with the name of the supplier and which review it was and we will investigate. We can not guarantee we will act unless it breaches our review terms.

Easy! Simply create an account using the link at the top of this page and complete our simple profile information.

Simply select them from your computer or mobile devise in the appropriate area of your profile. There are restrictions on the size and type of file you can upload, so check the information popup next to the upload section for more information.

Anything that you feel is relevant to your company or your line of business.

Simply log into your account, go to your dashboard and choose the option on the menu on the left-hand side. You can update these at any time.

No, we are independent and made up of a consortium of individuals who have been in the education and supply industry for many years.

We are a true modern technology company. We do not have one central ‘head office’ in the traditional business sense. We have specialists and staff spanning across the globe. This allows us to source the best talent, regardless of geographical restrictions.

Like many websites, we are funded by suppliers who pay to use our site. This subsidies schools which have no cost incurred.